Customer Stories / BeHome247

Out with the old, in with the new: BeHome247 experience painless SOC 2 compliance by switching to Thoropass

BeHome247 is a unifying operations platform for property managers in the residential and hospitality industries that provides complete visibility, control, and automation over many daily tasks from a single dashboard. BeHome247 takes data security seriously and is proud to share their SOC 2 compliance and solidify their dedication to security for all customers.

BeHome247
BeHome247

CHALLENGE

An inefficient compliance platform delayed progress

Victoria G., Chief Information Security Officer at BeHome247, was committed to completing a SOC 2 audit to meet customer demand and prove the company’s commitment to compliance. She partnered with a well-known compliance vendor, but she and her team were frustrated by the vendor’s inefficient, difficult-to-use platform. Despite significant time and effort, they were making limited progress. They needed a simple and streamlined solution to guide the detailed SOC 2 requirements, as well as manage ongoing compliance.

We found ourselves stuck. The lack of accessibility and the resulting frustration made us realize the need for a more streamlined and user-friendly solution, which we found in Thoropass.

Victoria G.

CISO

BeHome247

SOLUTION

Simplify the SOC 2 process by migrating to Thoropass’s compliance and audit solution

Victoria pulled the plug on their other vendor and chose Thoropass for BeHome247’s SOC 2 certification. Victoria had worked with Thoropass in the past, and knew how their easy-to-use platform combined with a team of compliance experts made the process smooth and straightforward.

After a seamless onboarding process, the team quickly found that Thoropass met everything on their wishlist: automated monitoring, centralized policy management, risk management tools, efficient documentation and evidence collection, a user-friendly interface, and even the SOC 2 audit itself. On top of that, Thoropass’s support team provided clear guidance and indispensable support to help them glide through the SOC 2 process.

Thoropass’s integrated audit management simplifies audits, making the entire process more efficient and less time-consuming.

The support team was highly responsive and knowledgeable, addressing any questions or concerns promptly.

Victoria G.

BeHome247

The team’s favorite part about switching was the ability to consolidate multiple policies from their previous platform into one comprehensive policy.

This transformation simplified our compliance management, reduced confusion, and ensured consistency across our organization, greatly enhancing our overall efficiency and effectiveness.

Victoria G.

BeHome247

RESULTS

A successful audit in just two months brings new market opportunities

BeHome247 went from onboarding to audit in just two months, significantly beating their timeline expectations. With their successful SOC 2 report, they will attract new customers looking for top-tier data security, solidify customer trust, and further define their internal processes.

It has allowed us to pursue opportunities with companies that value–and in some instances require–SOC 2 compliance.

Further, it’s an internal control we felt necessary to take our solution to another level and further differentiate our platform.

Victoria G.

BeHome247

LOOKING AHEAD

A transformed approach to long-term compliance

In order to maintain the certification, Victoria and the BeHome247 team will continue to partner with Thoropass for ongoing compliance monitoring. They’ve said that Thoropass reshaped their view of compliance from an arduous task to an essential part of their governance that doesn’t have to be painful.

Our advice to other companies is to invest in a robust compliance solution that simplifies the process, provides clear guidance, and offers strong support.

Thoropass has transformed our approach to compliance, making it manageable and integral to our operations.

Victoria G.

BeHome247

BeHome247

Find your comprehensive compliance partner in Thoropass

Talk with one of our experts to build your custom path to compliance and take advantage of Thoropass’s thoughtful automation, expert guidance, and security audit experience.

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Location

Texas, United States