Customer Stories / Benefix

How Benefix got SOC 2 compliant and landed their second-largest deal

Benefix is a collaborative digital platform that brings carriers, brokers, small businesses, and individuals together. Benefix believes in simplifying the health insurance and benefits experience for all involved to create better access and, ultimately, better outcomes.

Benefix
Benefix

Benefix realized they needed to get SOC 2 compliant (and fast) to close large deals and secure new customers. They also required a team of skilled experts to help answer any of their questions along their compliance journey.

CHALLENGE

Seeking SOC 2 compliance (fast) to secure new customers

Benefix needed support, guidance, and security experience as a young start-up to help their team through the SOC 2 journey. Additionally, previous compliance experience without a partner resulted in more effort required and a longer timeline to complete an audit. Recognizing SOC 2 as vital for their business growth, Benefix needed to streamline the process and fast-track their compliance journey.

SOLUTION

Unparalleled support and automation

Having worked with Thoropass (called Laika at the time) previously to obtain their SOC 2 Type 1, Benefix decided to continue the partnership in an effort to achieve SOC 2 Type 2 compliance as quickly and effectively as possible. Benefix renewed their contract with Thoropass, and were off to the races.

Being in the InsureTech space and dealing with confidential information, having a SOC 2 Type 2 is critical for both customers as well as confidence from our investors.

Steve Heilenman

Chief Information Officer

Benefix

Using Thoropass’s platform and smart automation for building their compliance program was key. But, aside from having a custom road map to guide them, what stood out to the Benefix team was their dedicated team of Thoropass experts who provided unparalleled support every step of the way.

The Thoropass team had great communication.

I was taken aback by the level of effort they provided for us. RJ calmed down the process, and the walk-through process helped us pass so quickly.

Steve Heilenman

Chief Information Officer

Benefix

RESULTS

SOC 2 Type 1 and Type 2 in 8 days

Benefix’s audit went exceptionally well, and their report was ready only eight days after the official kick-off! Thanks to Thoropass’s comprehensive platform and supportive team, Benefix passed both SOC 2 Type 1 and Type 2 and are currently working with Thoropass partner, Un1quely, for their penetration testing.

Some of the best money I ever spent. Thoropass and being compliant ended up helping us close our second-largest customer.

Steve Heilenman

Chief Information Officer

Benefix

Benefix

Benefix

Benefix

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Location

United States