Customers Rate Thoropass Audit Higher Where It Matters

Audits are high-stakes work. Teams need to move quickly, stay organized, respond to evidence requests, and keep the process on track without losing sight of the rest of their business. When the audit experience is fragmented, that pressure only increases.

Thoropass Audit was built to make the process more manageable from readiness through final report. By combining our AI-driven platform with a team of expert auditors, Thoropass helps organizations automate evidence collection, simplify collaboration, and keep every phase of the audit moving in one place.

A new report from G2 highlights how our customers are rating that experience. Thoropass earned an overall 97% Relationship Score from our customers, compared to an 86% category average. Customers also rated Thoropass 97% for the ease of doing business with us, 96% for the quality of our support, and 94% for the likelihood to recommend us to their peers.

Learn more: How real users rate Thoropass for audit management

Those scores speak to something bigger than software alone. They reflect the partnership customers feel throughout the audit process, especially when timing, clarity, and responsive support matter most. An audit platform should make the work easier, but the people behind it are just as important.

That comes through clearly in the customer reviews featured by G2. One reviewer noted that Thoropass was there “at every step of the way,” with communication that felt both personal and professional. Another highlighted the audit team’s availability and guidance while navigating the platform, implementation, and integrations.

For teams managing cybersecurity audits, that combination can make a meaningful difference. Automation helps reduce manual work, but expert guidance helps teams understand what is needed, why it matters, and how to move forward with confidence. Thoropass brings both together so customers are not left managing the audit on their own.

We are proud to see customers rate Thoropass Audit so highly across the areas that define a strong audit experience: relationship, support, ease of doing business, and likelihood to recommend. These ratings reinforce what we aim to deliver every day: a more collaborative, transparent, and reliable path through the audit process.

View the full G2 piece to see how Thoropass compares to other audit solutions and why customers continue to choose Thoropass as their end-to-end cybersecurity audit partner.