Customer Stories / 1Up
Cybersecurity pros at 1up unlock enterprise deals with their SOC certification
CHALLENGE
As an AI-based solution, 1up was under tight infosec scrutiny
As CEO and Founder of 1up, George Avetisov always prioritized the importance of having a robust security posture. He was well versed in compliance, having previously led a cybersecurity company and completed multiple SOC 2 certifications.
George knew that data security was his customers’ highest priority for a tool like 1up that handles proprietary company information.
We’re very sensitive to security and compliance controls. Anything that has to do with large language models right now, especially, is under high scrutiny.
George Avetisov
CEO and Founder
1Up
At a previous company, George had experienced a manual, time-consuming SOC 2 audit preparation process and knew 1up needed to move faster. He and his team went looking for a solution, and considered several big-name vendors and a handful of lesser-known compliance software platforms. But nothing felt right—until they met the Thoropass team at an event. That’s when they realized the magic ingredient the other solutions lacked: a personal touch.
Products, tools, and dashboards get commoditized. They all look the same at some point, right? But what’s different at Thoropass is the people.
George Avetisov
1Up
SOLUTION
1up chooses Thoropass for SOC 2 guidance with a personal touch
With in-house compliance experts, an easy-to-use automation platform, and a dedicated Customer Success Manager (CSM) to guide them through the process, George knew that Thoropass was the right fit for 1up.
Our CSM did a good job of keeping us on our toes, staying in the loop, and making sure that we were hitting milestones. Having that post-onboarding cadence of weekly calls really helped.
George Avetisov
1Up
Compared to completing a SOC 2 audit manually, 1up’s process was a breeze. “It was a breath of fresh air to work with Thoropass this time around,” said George Avetisov. 1up completed penetration testing as part of the process. After acting on feedback from the testers, it passed with flying colors.
It was predictable, it was easy, and we were able to respond fairly quickly to the findings.
Our CTO was really happy because it went quicker than he thought it would, and he was able to sleep at night after it was done.
George Avetisov
1Up
RESULTS
SOC 2 in only 4 months leading to increased credibility and opening doors to new deals, including enterprise
1up achieved its SOC 2 Type 1 certification in only four months, from onboarding with Thoropass to audit. The timeline beat George’s expectations, and he credits their success to working in lock-step with the Thoropass team.
1up even closed an enterprise deal while the SOC 2 Type 1 audit was still in progress.
We had an enterprise prospect who was giving us a hard time because we had not achieved compliance yet, and the Thoropass team came through with an engagement letter.
That really helped because we shared that with the prospect, they were happy with it, and we actually ended up closing the deal because of that letter.
George Avetisov
1Up
LOOKING AHEAD
1up plans on pursuing ISO 27001 and maintaining continued compliance
1up is continuing to improve its security posture, currently working on its SOC 2 Type 2 certification and gearing up for its ISO 27001 audit.
The 1up team continues to trust the Thoropass team as its dedicated compliance partner–after all, it’s all about the people.
I’ve worked with other compliance vendors in the past, and it just doesn’t feel as personal of a relationship.
If you’re a small-medium business, or a mid-market company, I think Thoropass is a better fit than some of the other players. I felt more at home working with Thoropass.
George Avetisov
1Up
Featured
Product
ISO 27001,
SOC 2,
Industry
Sales Automation
Company size
11-50
Location
New York, United States
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